Last updated: October 4, 2024
Jordan Kilpatrick Therapy / Emotion Hacking ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website at www.jordankilpatrick.com, subdomains such as courses.jordankilpatrick.com and signup.jordankilpatrick.com (collectively, the "Website"), or use our services.
By using our Website, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
Name
Email address
Payment information (processed via third-party services like Stripe and PayPal)
Content you post in community spaces on our Website or platforms.
We may also collect information through cookies and similar tracking technologies.
2. How We Collect Information
We collect your personal information when you:
Sign up for an account
Make purchases (for one-time products or subscriptions)Post content in community spaces
Interact with us via contact forms or other communication tools
Use cookies or similar tracking technologies (e.g., Meta Pixel)
We also use third-party services, including Meta (Facebook) Ads, Stripe, PayPal, and GoHighLevel, which may collect information as part of their service provision.
3. How We Use Your Information
We use your personal information to:
Provide and manage our services, including your account and subscriptions
Process payments for digital products, services, and subscriptions
Send you updates, newsletters, or marketing information (if you've opted in)Improve our Website through analytics and user feedback
Monitor and ensure compliance with our Terms and Conditions
4. Data Sharing
We may share your personal data with trusted third parties who help us deliver our services, such as:
Payment processors (Stripe, PayPal)
Marketing platforms (Meta Ads, GoHighLevel)
Web hosting and security services (Cloudflare)
These third parties have access to your personal data only to the extent necessary to perform their functions and are obligated to protect it.
5. Data Security
We take data security seriously and use industry-standard measures, including:
Encryption of sensitive data such as payment information
Secure servers provided by GoHighLevel and Cloudflare
Compliance with legal standards for protecting personal data
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we follow best practices to protect your data.
6. User Rights
Depending on your jurisdiction, you may have the right to:
Access, update, or delete your personal information
Withdraw your consent for data collection or processing at any time
Request information about how your data is stored and processed
For users in the European Union, this includes rights under the General Data Protection Regulation (GDPR)
To exercise your rights, please contact us at [email protected]
.
7. Cookies and Tracking Technologies
We use cookies and similar technologies (such as Meta Pixel) to track user behaviour on our Website. This helps us:
Improve user experience
Measure the effectiveness of advertising
Provide personalized content and ads
You can control the use of cookies via your browser settings.
8. Data Retention
As required by Ontario’s Personal Health Information Protection Act (PHIPA), we retain personal information, including data related to psychotherapy services, for at least 10 years from your last interaction with us.
For other non-health-related personal data, we retain it as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
9. Third-Party Services
We use third-party services that may collect your data, including:
Meta (Facebook) Ads: For advertising purposes
Stripe and PayPal: For secure payment processing
GoHighLevel: For customer relationship management and communication
Cloudflare: For website security and performance
Each of these services has its own privacy policies, and we encourage you to review them.
10. Children’s Privacy
Our Website and services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have collected information from a minor, please contact us at
[email protected], and we will promptly delete the information.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to the Website. We recommend reviewing this page periodically to stay informed of any updates.
12. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
: